PURCHASE INFORMATION

PRICES
Prices in accordance with current price list . We reserve us the right to make changes when prices and currency rates occur beyond our control. All prices are exclusive VAT. Ex. works Borlänge.

E-INVOICE

CUSTOMER INVOICE:

We can provide an e-invoice to those wishing this.

Contact info@kubenventilation.se and let us know which e-mail address you would like invoices sent to.


SUPPLIER INVOICE:
We are very happy to receive e-invoices from our suppliers. Send invoices to faktura@kubenventilation.se.

DELIVERY TIME

One of the biggest benefits of choosing a Kuben unit is that it is very flexible. Our units are therefore only produced and stocked in semi-finished form. This provides us with the opportunity to custom units precisely to your needs. Normal delivery time from ordering is 3 weeks. However, please contact us if you need a unit more quickly than this.

 
FREIGHT

Freight method: Normally by truck. Replacement parts and filters are usually sent by business package services.

Delivery terms: in accordance with NL92. Freight and packaging costs are charged in addition on all orders.

 

Minimum charge: SEK 100.

 

 

GOODS DAMAGED IN TRANSPORT

Any damage inflicted upon goods in transport is to be immediately reported, and without delay, in writing to the carrier. Check all delivered items carefully on receipt and compare with the delivery note to ensure that the correct goods have been supplied. Contact us at Kuben Ventilation if you have not received the correct goods.

WARRANTY

The warranty is valid for 1 year from the date of purchase. The warranty does not include wear parts or incorrect use.

 

CLAIMS

If you need to return a product, please contact Kuben Ventilation to receive a claim number before returning. Warranty claim items are to be marked with the claim number and a copy of the original invoice is to be enclosed with the returned items.

GO TO CLAIM REPORT HERE.

 

RETURNS

If you for some reason regret making the purchase, please contact us to receive a return number and return the goods within 10 days. The goods are to be returned unused and in the original packaging.

 

Cash on delivery is not accepted.

A handling fee of 20 % of the net amount is charged on returns, however minimum SEK 100.

 

All returns are to be marked with the return number and a copy of the original invoice is to be enclosed. 

CUSTOMER SERVICE

Contact us
Purchase information
Claim report
Returns

CONTACT INFORMATION

Kuben Ventilation AB

Vassbo 64
791 93 Falun
Tel: +46243 - 22 31 15

 

 

OPENING HOURS

PRODUCTION

Mon-Fri 06:30 - 16:00


OFFICE / TELEPHONE
Mon-Fri 07:00 - 17:00

 

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© 2020 Kuben Ventilation AB